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Frequently Asked Questions



Setting a location's default photo

** This information is only applicable to location owners ** 1. Login to your account. 2. Click on the Location Owners section on left menu 3. Click on the submenu item "Photos" 4. Select the photo you would like as your default photo and click "Make Default" 5. Click the "Yes, Set it" button 6. The default photo has been changed now. You may need to hit Ctrl+F5 to see the
Tags: default,locations,owners,photos
Last Updated 10/23/2012

Where are my location changes

** This information is only applicable to location owners ** Any alterations to a location's or organization's information is moderated and approved by an administrator of the site. This is to ensure that we are displaying the most accurate and up to date information on the site.
Tags: moderation,owners,locations,information,modification
Last Updated 10/23/2012

Members vs Visitors - Location Owners

** This information is only applicable to location owners ** The difference between members vs visitors is their permission level. There are 4 basic levels of users 1. All / General Public Anyone who accesses the site is in this category. Logged in or not, they can view some aspects of your location 2. Visitors Users can add your location to their profile. This will make them a "v
Tags: owners,locations,members,visitors
Last Updated 10/23/2012

How to Cancel Your Account

This video will show you how to quickly delete your entire account. This process is permanent and can not be undone
Tags: cancel,quit,close account,leave
Last Updated 04/11/2012

Issues logging in.

Run cookie test This test will attempt to write a cookie to your system, and report if it was successful. Disabled cookies are responsible for almost all login issues
Tags: login,logging in, can't log in,username,password,redirect
Last Updated 08/25/2011

Your certification was denied

The main reasons certifications are denied 1. One or both of the pictures do not contain "Truenudists" AND Username 2. Username or Gender does not match 3. Writing/Size of Text is unreadable or the picture is too small 4. Face is not visible 5. Image is manipulated/edited/Photoshopped If both your photos pass the guidelines stated above, then it may have been an accident. Please upload the
Tags: certification,verification,uploading,approval,denied,removed
Last Updated 08/25/2011

Registration Issues

Registration Process 1. Fill out our signup page, ensure that all required fields are completed 2. Check your email account, (including SPAM/Junk folders) for the verification email 3. If you do not recieve the email, you can resend the verification email Resending the Verification Email 1. Visit the login page 2. Enter your username and password to login to your account 3. When pr
Tags: registration,verification,email
Last Updated 08/24/2011

How to Block a User

Instructions on how to block a user
Tags: block,abuse,harassment,blocking
Last Updated 08/24/2011

Flagging a user's account

How to flag another user's account
Tags: flag,flagging,blocking,abuse,soliciting,harassment,harassing
Last Updated 08/24/2011

Cancelling your subscription

Determining which processor you have There are 2 different payment processors that we use. Alertpay and Zombaio 1. Try to locate your setup email, in includes information on cancelling your subscription and your reference/subscription numbers 2. If you can not locate your setup email, login and click on "My Payment Information" in the bottom left navigation. To cancel your Zombaio su
Tags: cancel,billing,subscription,Zombaio,Alertpay,payment,money
Last Updated 08/24/2011

Contact Information

SocialCO Media, LLC
13026 N. Cave Creek Rd. Suite #203
Phoenix, AZ 85022

(602) 456-2533 voicemail
(866) 873-1931 fax

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