Billing Issues < Back to Billing

Cancelling a Recurring Subscription

Please follow the following steps
  • Contact the Merchant you used
  • Have your subscription number when you call

    The subscription number would have been emailed to you

    Tell customer support you wish to cancel the subscription

    If you cannot cancel with the Merchant submit a Billing ticket

  • Contact information is as follows

    1-888-596-9279 (U.S.)
    Email address:

    If this did not solve this issue, you can submit a trouble ticket