Certification

Hi All

Im trying to certificate myself but when I upload the images it says file not found any hints for me?

Thanks Robert

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RE:Certification

It may be the file type causing the issue. I was successful when loading a jpeg file versus an image file.

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RE:Certification

Try logging out and back in again. Also sometimes it just takes a little bit, and sometimes (sadly) it's buggy and you'll have to reupload a couple times to make it stick. They might also just be getting rejected, but this site is pretty lax on enforcing their photo rules so I doubt it. They won't tell you if it's being rejected, afaik.

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RE:Certification

Thanks all I will keep trying Ive taken some new pics with a printed sign so will play around and see if I can make it work

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RE:Certification

Thanks all I will keep trying Ive taken some new pics with a printed sign so will play around and see if I can make it work

That reminds me, there might be a file size limit or even a pixel size limit/minimum requirement. I can't remember the details of my cert photo, though :(

You may also just need to move out of the process and restart it with a new sign printed if that attempt isn't working.

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RE:Certification

Do the certification pics need to be full body? The example pics are just from the waist up

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RE:Certification

Hi All

Just want to say Ive been certified I took the pics direct rather than pre taking them and it went ok! Thanks for your advice

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RE:Certification

Do the certification pics need to be full body? The example pics are just from the waist up

Nope. Show your face clearly though. I was under the impression that there needed to be a full body nude with face showing when I did mine; but found out after the fact that... nope!

Waist up with face showing and your sign should be enough.

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RE:Certification

Thanks! The walk-through says a clothed and unclothed shot, so Im assuming thats 2 pics. I will try it and see

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RE:Certification

Yes. Two different pictures.

Thanks! The walk-through says a clothed and unclothed shot, so Im assuming thats 2 pics. I will try it and see

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