Changes to the certification process have recently been made.
Also, members cannot now upload photos until they are certified. All new members have a filler displayed for their user picture.

USER ID
First, change your USER ID issued by the system when you applied for membership. You can do that on your personal "MY SETTINGS" page. Go to the "ACCOUNTS" tab and change the USER ID field. It is very hard to change the USER ID after you are certified.

CERTIFICATION
You have a personal menu. Mine sometimes shows up on the left side of the window.
Choose the "Certification" option.
Follow the instructions.
Wait for each page to finish processing. Sometimes the website is vary slow. Be patient. Make sure each page is finished.
I recommend using the "browse" function to upload. The drag and drop function was not working properly this week.
Certification pictures must be clothed. No nudes allowed. Nudes will just be deleted. This protects against a children uploading naked picture of themselves. In most places is is illegal to solicit naked pictures from children.
I found that a head and shoulders view where the face details are large and clear worked for me. Full body views did not work.
I think the moderator needs a clear comparison between the picture ID and the face in the personal photo.

There is no limit to how many times you can apply. I tried for more than a dozen times until I found a combination that was accepted. Other people seem to get it on the first try.

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