@linwinx24 · London · Dec 17, 2025
Hello, I am writing to kindly ask for help regarding the certification process. This is now the fifth time my certification request has been rejected with the reason “Username Unreadable / Poor Quality Picture”. However, I have followed the instructions very carefully every single time. The photos are taken in good lighting The ID is clearly visible and in focus The username is handwritten, legible, and placed exactly as requested The image resolution and quality are high Despite this, my applicati