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cromartie

Frequently Asked Questions

Cancelling Alertpay

Veröffentlicht Jun 3, 2010

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CR
cromartie
cromartieUrsprünglicher Verfasser
Jun 3, 2010

How do I cancel it so it stops rebilling me each month?  I never got an email from Alertpay like Truenudists said I should have and I've sent three messages using the contact form with no reply?  Would an admin please help?

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  • CR
    cromartie
    cromartieUrsprünglicher Verfasser
    Jun 3, 2010

    Thanks for that info, but like I said in the first post, I was never emailed any account info for Alertpay, so I can't login to their website.  When I try to contact someone here to re-send that info to me, no one replies.

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  • RU
    RugbyGuy
    Feb 22, 2011

    I had the same problem... and NO ONE FROM SUPPORT ever gets back to you.... So go to alertpay.com click on "Forgot Password" then it will take you to another screen to enter your e-mail address,  enter it and hit "Reset Password" this will email you a link to reset your password.... Once signed in go to "Profile" then "Subscriptions" then you can cancel from there.  Hope this helps...

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