Cannot upload certification images. No response from support

Aug 3, 2021

Hi all

I paid over a week ago. My certification images fail every tine (tried iOS, windows, different browsers). Sent email to support but cannot find any support link now)

No reply nothing.

Not happy having paid and not being able to certify

I see a load of people got the same image not found a message.

Anyone got any suggestions about how to get the certification complete

Thanks

Mark

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GL
Glassman2020
Aug 3, 2021
It may have to do with file type. My attempt at first using .img file did not work. Saved them as .jpg files and the upload worked. Might try that.
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