Finding this site to be frustrating and it seems like a bit alot a…

Finding this site to be frustrating and it seems like a bit alot a scam to be honest. Paid membership fee and it was deducted immediately however have had numerous attempts to get certified and all I get is Same rubbish automated response that didn’t meet criteria . I call bullshit ….. pics within all parameter and clear if provided. No feedback or assistance offered. Seems to just take your money and then stuff you around. Engaging anyone on here seems virtually impossible so thinking I have been ripped