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• TH

  

  the_nude_topher

  Feb 27, 2020

  [quote]Has anyone else had trouble getting in contact with customer service on this site? I am trying to get certified and nobody has gotten back to me. Even after creating a trouble ticket as well.[/quote] You ARE certified!

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• CO

  

  cobeachbum

  Feb 28, 2020

  You will need to logout and login to see the changes applied to your account.

  John aka cobeachbum

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• JL

  JLock86Ursprünglicher Verfasser

  Feb 28, 2020

  Ok so I clicked on the certification link on the left. I do see I'm now certified. However, it says I'm not certified on the bottom part on the right. So that part confuses me.

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• CO

  

  cobeachbum

  Feb 29, 2020

  [quote]Ok so I clicked on the certification link on the left. I do see I'm now certified. However, it says I'm not certified on the bottom part on the right. So that part confuses me.[/quote] Have you logged out (not just closed your browser, but actually logged out of the site) then logged back in? John aka cobeachbum

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• JL

  JLock86Ursprünglicher Verfasser

  Mar 1, 2020

  Yes, it seems to be fixed now. Thanks.

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